“With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Maintenance Team Lead, Rexam PLC

"MPulse has been with us every step of the way as our business expanded. Consistently outstanding service."

Facilities Coordinator, Chicos FAS, Inc. Distribution Center

"With our MPulse PM system we were able to reduce downtime and maintenance costs even though our equipment is aging."

Total Productive Maintenance Team Lead, Rexam PLC

 "The MPulse technical support team is easy to get ahold of, they return my calls promptly, and they've helped me immensely."

CMMS Administrator, Village on the Isle

 "Thanks to the MPulse staff for patiently working with our IT techs and troubleshooting the issues. Everyone at MPulse did an outstanding job."

Maintenance Dept. Superintendent, Weyerhaeuser Hardwoods

"This program has been a money saver for this organization."

Public Works and Operations Manager, Port of Port Angeles, WA

"Why can't all companies provide service like this?"

Plant Engineer, AFC Cable Systems

"In my career as an IT professional, I have never worked with a better software support team."

Network Administrator, Vanderhorst Brothers, Inc.

 "We were able to satisfy our Lean Manufacturing auditors and score well using MPulse."

Total Productive Maintenance Team Lead, Rexam PLC

 "The inspectors and auditors loved the color reports. I never knew how much impact it could have."

Total Productive Maintenance Team Lead, Rexam PLC

 "The tech support is the best I've ever worked with."

Maintenance Coordinator, Phelps County Regional Medical Center

"Before I had MPulse reporting, it took me almost 4 days to get the reports my boss needs. Now I produce the reports in 2 hours."

Administrator, Sutter Medical Center of Santa Rosa

"As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

 "As a result of using MPulse, we have had less breakdowns and repairs."

Public Works and Operations Manager, Port of Port Angeles, WA

"This program is very easy to use and takes about an hour each week to generate next week's work orders."

Public Works and Operations Manager, Port of Port Angeles, WA

"I can find anything I need in a few clicks."

Maintenance Coordinator, Caster Properties, Inc.

"I love the recurring work orders. Huge time saver!"

Maintenance Coordinator, Caster Properties, Inc.

"MPulse is 10/10, if we had to put a number on it."

Lodging Director, Roche Harbor Resort

"The best tool in my box."

Maintenance Manager, Techni-Tool

"Employees love it because they can follow up on previously submitted work orders."

Maintenance/Purchasing Administrator, Shaw Conference Center

"I give this program at least a 9.5 out of 10."

Maintenance/Purchasing Administrator, Shaw Conference Center

SMA Program (Support)

The MPulse SMA Program is one of the most affordable and comprehensive software maintenance programs in the industry.  The SMA Program is our commitment to your success by ensuring you have the tools and resources to get the most from your MPulse implementation.  SMA Program benefits include:

  • The latest software updates - If you're an existing customer and not currently running v7, you're entitled to the latest MPulse technology.  Contact Customer Care (800-793-0170) for information on available updates and how to get them installed quickly and easily.
  • Toll-free and email access to our Tech Support team - Based in Eugene, Oregon, our experienced support team is available to help answer your technical questions.
  • Support Portal - exclusive access to our 24/7 online resource for updates, knowledge base articles, and videos.
  • Training Resources - instructional videos, online courses, and classroom training options are all available.
  • Application Hosting Service - No server, no problem.  You can install MPulse v7 on your local server if you choose, but if not, we'll provide the data and web service hosting for you.
    Download the data sheet
  • Lateral product scalability - If your maintenance needs change and you need more functionality, we'll take the full retail value of your current MPulse implementation and apply it to your upgrade. 
  • Exclusive invitations to maintenance management webinars
  • Special periodic promotion discounts for add-ons, upgrades and more

Download the data sheet